1. Agreement to These Terms

By accessing or using HeyBaby.sg ("the Site", "we", "us"), you confirm that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please stop using the Site immediately.

We reserve the right to update these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We will notify registered users by email for material changes.

2. Eligibility

You must be at least 18 years old to create an account or use account-based features. By registering, you represent that you meet this requirement. If you are accessing the Site on behalf of a business, you represent that you have authority to bind that business to these Terms.

3. Medical Disclaimer

HeyBaby.sg provides general pregnancy, parenting, and health information for educational and informational purposes only. The content on this Site:

  • Is not a substitute for professional medical advice, diagnosis, or treatment.
  • Should not be used to self-diagnose or treat any medical condition.
  • Has not been reviewed by a licensed medical practitioner unless explicitly stated with reviewer attribution.

Always seek the advice of your obstetrician, paediatrician, midwife, or other qualified health provider with any questions you have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you read on HeyBaby.sg.

If you think you may have a medical emergency, call 995 (Singapore emergency services) immediately.

4. Calculator and Tool Accuracy

Our calculators and tools — including due date calculators, baby weight estimators, sleep trackers, and financial planners — provide estimates only. These estimates are based on widely-used population formulas and are not personalised medical assessments.

  • Tool results are not medical diagnoses and must be interpreted in consultation with your healthcare provider.
  • Results may differ from those produced by different clinical methods or equipment.
  • We do not guarantee the accuracy, completeness, or timeliness of any tool result.

5. Use of Content

All articles, guides, tool outputs, images, illustrations, and other content on HeyBaby.sg are protected by copyright and intellectual property laws.

  • You may read and share links to our content for personal, non-commercial purposes.
  • You may quote short excerpts (up to 150 words) with a clear attribution link back to the original article on HeyBaby.sg.
  • You may not reproduce, distribute, republish, sell, or commercially exploit our content without prior written permission.
  • You may not scrape, crawl, or use automated tools to extract our content in bulk.

To request permission to reproduce our content, please contact us via our Contact page.

6. Community Conduct

HeyBaby.sg hosts community forums where registered users can post questions and share experiences. By participating, you agree to the following conduct rules:

You must not post content that:

  • Is abusive, threatening, harassing, discriminatory, or hateful towards any person or group.
  • Contains misinformation about medical treatments, vaccines, or health guidance that could harm other users.
  • Promotes products or services (spam, unsolicited advertising, or multi-level marketing).
  • Infringes on any third party's intellectual property, privacy, or other rights.
  • Contains personal information about a third party without their consent.
  • Is obscene, pornographic, or otherwise inappropriate for a parenting community.
  • Impersonates another person, including HeyBaby.sg staff or healthcare professionals.

Community standards:

  • Be kind and supportive — parenting is hard and this is a safe space.
  • Disagree respectfully — debate ideas, not people.
  • Cite sources when sharing health-related information.
  • Do not offer specific medical advice to other users — encourage them to speak to their doctor.

We reserve the right to remove any content and suspend or terminate any account that violates these rules, at our sole discretion and without prior notice.

7. Account Responsibility

When you create an account on HeyBaby.sg:

  • You are responsible for maintaining the confidentiality of your password and all activity that occurs under your account.
  • You must provide accurate and up-to-date information during registration.
  • You must notify us immediately if you suspect unauthorised access to your account via our Contact page.
  • You must not share your account with or transfer it to another person.
  • You must not create more than one account per person.

We reserve the right to suspend or delete accounts that are found to be in breach of these Terms.

8. Your Content and Licence to Us

When you submit content to HeyBaby.sg (including community posts and replies), you:

  • Retain ownership of that content.
  • Grant HeyBaby.sg a non-exclusive, royalty-free, worldwide licence to display, distribute, and reproduce that content on the platform and in any future versions of our service.
  • Confirm that the content is your own and does not infringe any third party's rights.

We may remove user-submitted content at any time without notice if it violates these Terms or our community standards.

The Site may contain links to external websites, government resources (e.g., MOH, KKH, NUH), or other third-party content. These links are provided for your convenience only. We:

  • Do not endorse or control the content of third-party sites.
  • Are not responsible for the accuracy, legality, or practices of any linked site.
  • Recommend that you review the terms and privacy policies of any external site you visit.

10. Limitation of Liability

To the maximum extent permitted by Singapore law, HeyBaby.sg and its operators, employees, and contributors shall not be liable for:

  • Any loss or damage arising from your reliance on information, articles, tool results, or community posts on the Site.
  • Any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Site.
  • Any errors, inaccuracies, or omissions in content, even if we have been advised of the possibility of such damages.
  • Any medical outcome or decision made based on content found on this Site.

Where liability cannot be fully excluded under Singapore law, our liability is limited to the amount you have paid us in the 12 months preceding the claim, or SGD 100, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless HeyBaby.sg and its operators from any claims, losses, damages, or expenses (including legal fees) arising from your use of the Site, your user-submitted content, or your breach of these Terms.

12. Termination

We may suspend or terminate your access to the Site at any time, with or without cause, with or without notice. If you wish to delete your account, you can request this via your Profile Settings or by contacting us. Upon termination, your right to use the Site ceases immediately.

13. Governing Law and Disputes

These Terms of Use are governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles. Any dispute arising from your use of HeyBaby.sg shall be subject to the exclusive jurisdiction of the courts of Singapore.

We encourage you to contact us first to resolve any dispute informally before pursuing formal legal action.

14. Contact Us

If you have any questions about these Terms, please contact us via our Contact page. Registered users may also send us a message directly from their dashboard.